FAQs

Glossary

Harness
Anti-impact bar/safety cushion
Fix fittings
Crash test
Dummy
ECE R44/04
Mass group
Official approval
CRS - Child Restraint System
Top tether
Unisystem

Generic

I'm going to have a baby. What do I need?
Where I can find your products?
How can I consult the instruction manuals for a product?
How long does the guarantee last and what does it cover?

Pushchairs

My pushchair model isn't manufactured any more. Can I buy spare parts and accessories?
How can I repair my pushchair?
I've got a puncture in the wheel of my pushchair. What do I do?
How do I do the basic maintenance on my pushchair?

Car seats

Can I remove and wash the upholstery of Casualplay car seats?
What does the orange label on my product mean?
Can my child travel in the passenger seat?
Why do I need a car seat?
Are your products officially approved?
Can I use a used car seat?
What do the groups in child restraint systems mean?
Support leg

Safety

What is Isofix?
How can I find out where I can fit the child restraint in my car?
How do I change the height of the harnesses in the Casualplay car seat?
What is ECE R44/04?
How much weight can my pushchair carry?